It is clean, perfect hotel and the staff is supper friendly and outstandingly friendly. Modern, well-maintained room complete with double bed and a good bathroom, for instance. They serve a great selection of meals, the food I tried was nice.

staff were super-friendly and excellent. we ate at a good restaurant for evening meals. city view was a nice bonus.

We had a very enjoyable stay during our visit.

Booked a room with a balcony. It was in a nice and unbeatable location, next to a bus station. Set in 15 minutes' walk to downtown, and the staff were ever so helpful and very amiable...

Good-sized and well-maintained rooms available with transparent curtains as well as a lovely balcony. Friendly service too.

This place has a great location, being close to the mountains, city attractions, and bus stops leading to the train station.

Ever so helpful and very friendly staff members provided a few recommendations. The rooms of our place were brand-new with a balcony. The service was friendly, the food was outstanding.

The rooms with comfortable bed and a balcony, for example. Bread and coffee at breakfast.

Had a great time here, making it easy to explore the area. the restaurant served up tasty evening meals. 🍽️

We had a fantastic stay at a convenient hotel with parking. The 15-20 minute walk into town was enjoyable, but the bus stop right outside was a great alternative. The restaurant had delicious food and the staff were lovely. Our room was spacious with a good bathroom. Despite the traffic noise, we were able to leave our car in the car park. I would recommend this hotel for a good stopover.

Hotel staff is very kind.

No elevator, you have to carry your bags upstairs. No air condition, it was hot in the room, and if you open the window it is noisy from the traffic. Very poor breakfast, you get only bread and butter and jam, and for everything else you have to pay extra (plate with salami or plate with cheese is 4€, one yogurt or one portion of corn flakes is 2,5€, one egg is 1€). Hotel is too expensive for what it offers.

Ideal charming hotel with marvellous location to lucern main train station...

This place was awesome for our trip! Everything was so clean, and the staff were incredibly friendly 😊 They even helped us find our way around with a map. the beds were super comfy too!

The location of the hotel was excellent, being in the heart of the city and close to all the attractions. It was very convenient to have a bus stop right outside the hotel, making it easy to explore the area. the cleanliness of the rooms was impressive, and the breakfast served in the restaurant had a nice variety of options.

There were a few negatives during our stay. the lack of air conditioning was a major drawback, especially during the hot summer nights.

I've got pleasure to contact with staff Stefano. He helped me to find parking place for my car, pick up my laggage and was ready to answer any questions any time.

Location was excellent with only a 15 minute walk to town. Buss stop right out side the door and just take Number 1 buss into town or back out. staff friendly. Beds reasonably comfortable. Plenty of heating in winter.

Not enough pillows, not fridge or minibar. Breakfast was very basic and you have to pay extra for some of the things other hotels provide in a basic breakfast.